Privacy Policy

1. Introduction

InsulaAccessPoint ("our company," "we," or "us") values your privacy. This document outlines how we gather, employ, share, and safeguard the information you give us when accessing our website insulaaccesspoint.sbs or utilizing our yacht charter offerings.

Your acceptance of the practices laid out in this document is implied by your engagement with our services. This policy follows the privacy regulations such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and additional privacy legislation in Canada.

2. Collection of Information

2.1 Personal Data

Personal data you share willingly with us includes:

• Engaging a yacht charter
• Contacting through our website or via telephone
• Signing up for newsletters
• Completing online forms
• Taking part in research or special events

Such data might encompass:

• Contact details (name, email, telephone number, residence)
• Financial details for payments (handled by external parties securely)
• Preferences for charters
• Second contact details in case of emergencies
• Dietary preferences or health-related data, when provided

2.2 Information Collected Automatically

We automatically gather specific information about your electronic device and browsing patterns:

• IP address and geolocation data
• Web browser kind and its version
• Visited pages and duration of site engagement
• Referral sources
• Technical device info (model, screen resolution, etc.)

2.3 Cookies and Similar Technologies

Our use of cookies and comparable technologies is to refine your interaction with our site. We use them to:

• Store your preferences
• Analyze the function and performance of our site
• Deliver content tailored to you
• Enhance our offerings

Your browser settings or our cookie agreement banner can be used to adjust your cookie preferences.

3. Utilization of Information

Purposes for using your collected data include:

• Service Provision: To carry out yacht charter services, manage reservations, and to communicate regarding your bookings
• Client Support: To address inquiries and provide support
• Transaction Processing: To handle payments and manage financial records
• Safety and Security: To assure operational security and safeguard against deceitful activities
• Advertising: To send promotional materials and news (with your assent)
• Site Enhancement: To assess user interaction and better our website's functionality
• Regulatory Adherence: To fulfill legal and regulatory mandates

4. Disclosure of Information

Your personal data is neither sold, exchanged, nor rented to unrelated parties. We might share your information in these scenarios:

4.1 Vendors and Service Providers

Some data may be shared with reliable third-party vendors who aid us with: processing transactions, website maintenance, email campaigns, monitoring performance and analytics, and client service.

4.2 When Legally Obligated

Your information might be disclosed if laws demand it or to comply with legal procedures, court orders, emergencies, or investigations into probable fraudulent or illegal activities.

4.3 Business Transactions

Information may be transferred if there's a corporate merger, acquisition, or asset sale as a component of that transaction.

5. Information Protection

We enforce suitable technical and organizational strategies to safeguard personal data from unauthorized access, alteration, exposure, or destruction. These include encryption, safeguarded servers, permission controls, ongoing evaluations, and training for employees.

Nevertheless, no method of internet transmission or electronic storage can be considered wholly secure. Absolute security of your data cannot be completely guaranteed by us.

6. Retention of Data

We maintain your personal data only for as long as it's required for the stated objectives or as mandated by law. Typical retention periods are:

• For charter reservations: 7 years for tax and legal purposes
• For marketing communications: up to the point of unsubscribing or deleting
• For website analytics: 26 months
• For customer assistance: 3 years post final interaction

7. Your Rights and Controls

You hold certain rights including accessing, correcting, erasing information (as per legislation), data portability, the option to withdraw from marketing, and managing cookies. To exercise these rights, get in touch with us through the details provided below.

8. External Services

8.1 Google Analytics

Google Analytics is utilized to analyze how you engage with our website. Opting out is possible through the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Our website may have connections to social media platforms that come with their respective privacy policies.

8.3 Transaction Processors

Transactions are handled by external providers that comply with PCI DSS regulations.

9. International Data Transfer

Your data may be translocated and processed outside of Monaco, adhering to appropriate safeguards in line with applicable data protection laws.

10. Privacy for Minors

We do not intentionally target or collect information from individuals below the age of 13. Should you think a minor has provided such data, please inform us promptly.

11. Privacy Policy Revisions

Modifications to this Privacy Policy may happen to reflect changes in operations or legal requirements. Notice of the revision will come through updating the policy here, emailing registered users, or an announcement on our website. The continuous use of our services after changes are established shows your acknowledgment of the policy.

12. Communication Details

For queries about this Privacy Policy or our handling of data, please get in touch with us:

13. Adherence to Google Ads User Consent Policy

We adhere to the Google Ads user consent policy. At any time, you can adjust cookie/tracking preferences through our cookie settings.